Internet issues and Comcast go together like peanut butter and jelly. However, the outage today seemed to be widespread. Shortly after 10 am on Monday, reports from both coasts of the United States started seeing internet outages. Outages slowed the internet to a halt. Some sites would load fine, while other like Facebook to TechCrunch would time out. It seemed more outages were being reported on Comcast’s Xfinity service.
Down Detector shows the map lighting up like a Christmas tree. You can, also, see the spike occurring around 10 am, according to TechCrunch.
The site was showing reported spiking for Level 3. In the end, it seemed that all sites were running normally around 12:30 pm Pacific. Level 3 issued this statement about the outage, which they determined was a “configuration error.”
“On Monday, Nov. 6, our network experienced a service disruption affecting some customers with IP-based services. The disruption was caused by a configuration error. We know how important these services are to our customers. Our technicians were able to restore service within approximately 90 minutes.”
Around that same time, Comcast tweeted out that the issue had been resolved. However, no reason was given for the outage. Although, if you are a Comcast customer, you are happy until the next outage.
Internet issues should now be resolved for almost all customers. We apologize for the inconvenience & thank you for your patience.
— ComcastCares (@comcastcares) November 6, 2017