T-Mobile has announced that on August 20th, the company was hit by hackers who were able to gain access to personal information from roughly 2 million customers, including the name, billing zip code, phone number, email address, account number, and account type of users. According to the company, more sensitive information — financial data, Social Security numbers, and passwords — weren’t compromised in the hack.
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T-Mobile gave a statement on the breach, saying anyone whose data has been stolen either has been or shortly will be notified via a text message. So if you’re T-Mobile customer and you haven’t gotten an alert, you’re probably safe.
T-Mobile hasn’t given a concrete number of how many customers have had their information compromised, although in a statement given to Motherboard, a T-Mobile spokesperson noted that the hack affected “about” or “slightly less than” 3 percent of the carrier’s 77 million customers (which works out to around 2 million users).
“Our cyber-security team discovered and shut down an unauthorized access to certain information, including yours, and we promptly reported it to authorities. None of your financial data (including credit card information) or social security numbers were involved, and no passwords were compromised” the announcement published on the company’s website read. “However, you should know that some of your personal information may have been exposed, which may have included one or more of the following: name, billing zip code, phone number, email address, account number and account type (prepaid or postpaid).”
The spokesperson added that the “incident” happened “early in the morning on Aug. 20,” when hackers part of “an international group” accessed company servers through an API that “didn’t contain any financial data or other very sensitive data.”
According to the spokesperson, on the same day of the intrusion, the cybersecurity team detected it.
“We found it quickly and shut it down very fast,” the spokesperson said.